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245D Training → Positive Supports Rule Training (CORE)

De-escalation Techniques


Description
This training will take approximately 45 minutes to complete. You can leave the training modules and return to them at a later time as needed.

Please complete the course and answer the post-test based on the information from the course.

After completing the course, you will be prompted to take the policy post-test. To access the course topics for reference during the test, simply hit the back arrow on the top left of your screen. The post-test questions you have answered up until that point will be saved. Then click the "Completed. Let's Continue" button at the bottom of the course screen to return to the post-test.
Content
  • Introduction, Housekeeping, Objectives, Definitions
  • Introduction to Topic
  • DSP Role
  • Causes of Behaviors
  • Video: Behaviors and First Steps
  • Approaching a Potential Crisis
  • The Stress Curve
  • De-escalation Techniques
  • Video: Conflict De-escalation Tecnhiques
  • Power Struggles and Crisis Response
  • Check your Understanding
  • Putting it into Practice
  • Take-A-Ways and Additional Resources
  • De-escalation Techniques Post-Test
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: 9 months, 27 days